Terms and Conditions
FindMyGuide.co.uk
1. About Us
This website is operated by G I Guides LTD, trading as GI Guides.
Company number: SC826234
Registered address: 19 Melantee, Fort William, PH33 6PY, Scotland
Website:
Contact email:
support@findmyguide.co.uk
By using this website or purchasing products or services through it, you agree to be bound by these Terms and Conditions.
2. Use of This Website
This website provides information about outdoor activities, guides, locations, and related products.
Users agree to use the website only for lawful purposes and must not:
- attempt to interfere with the operation or security of the website
- reproduce, copy, or distribute content without permission
- misuse the website for fraudulent or unlawful activity
All content on this website, including text, images, and design elements, remains the property of GI Guides unless otherwise credited.
3. Product Sales
Products sold through this website may include:
- outdoor equipment
- branded merchandise
- second-hand equipment
- third-party supplied goods
Product descriptions and images are provided as accurately as possible, but minor variations may occur.
All purchases are subject to availability.
4. Second-Hand Goods
Some items sold through this website may be used or second-hand equipment.
These items may show signs of:
- prior use
- cosmetic wear
- minor imperfections
The condition of second-hand goods will be described in the product listing wherever possible.
Customers should review product descriptions carefully before purchasing.
Statutory consumer rights still apply where items are faulty or not as described.
5. Pricing and Payments
All prices displayed on the website are shown in GBP (£) unless otherwise stated.
Prices may change without notice.
Payment must be made in full before goods are dispatched.
We reserve the right to cancel orders where:
- payment cannot be processed
- pricing errors occur
- items become unavailable
If this happens, customers will receive a full refund.
6. Delivery
Delivery information, shipping methods, and estimated timeframes are provided on our Shipping & Delivery Information page.
Delivery times are estimates and may vary due to circumstances beyond our control.
Ownership of goods transfers to the customer once goods are delivered.
7. Returns and Refunds
Our Returns & Refunds Policy explains:
- cancellation rights
- return procedures
- refund eligibility
- second-hand goods conditions
Customers should refer to that page for full details.
8. Activity Listings and Guide Information
GI Guides may publish information about:
- activity centres
- independent guides
- climbing gyms
- outdoor locations
This information is provided for general informational purposes only.
GI Guides does not guarantee the accuracy, availability, or safety of services provided by third-party businesses.
Users should confirm details directly with the relevant provider before booking or attending.
9. Activity Risk Disclaimer
Outdoor activities such as climbing, hiking, and mountaineering involve inherent risks.
Participation in these activities is undertaken at your own risk.
Users should ensure they have appropriate:
- experience
- equipment
- insurance
- professional guidance where necessary
Further information is provided in our Activity Risk & Insurance Notice.
10. Third-Party Links
This website may contain links to external websites.
These links are provided for convenience only.
GI Guides has no control over external websites and is not responsible for their content, policies, or services.
11. Limitation of Liability
To the maximum extent permitted by law, GI Guides shall not be liable for:
- indirect or consequential losses
- loss of business or income
- losses resulting from use of third-party services listed on the website
Nothing in these Terms excludes liability where it would be unlawful to do so.
12. Changes to These Terms
GI Guides may update these Terms and Conditions from time to time.
Changes will take effect once published on this page.
Users are encouraged to review these Terms periodically.
13. Governing Law
These Terms and Conditions are governed by the laws of Scotland.
Any disputes arising in connection with the use of this website or purchases made through it will be subject to the jurisdiction of the Scottish courts.